Terms & Conditions

Last Updated: [03/Feb/25]

Welcome to The Jhula. By accessing and using our website (https://thejhula.com/), you agree to comply with the following Terms & Conditions. Please read them carefully.

1. General

The Jhula is a family-owned business specializing in handcrafted furniture and decor. By using our website, you acknowledge and accept these terms. We reserve the right to modify them at any time.

2. Orders & Payments

  • All orders placed on our website are subject to acceptance and availability.
  • Payments must be made in full at the time of purchase.
  • We accept major payment methods, including credit/debit cards and online transfers.
  • Prices are subject to change without notice.

3. Delivery & Shipping

  • Delivery Timeline: Orders are typically delivered within 3-10 business days from the date of order confirmation.
  • Delivery times may vary based on location, availability, and unforeseen circumstances.
  • Customers will receive tracking details once the order is shipped.
  • International shipping is available and subject to additional charges.

5. Returns & Refunds

  • Our return policy is outlined on our Refund & Returns Policy page.
  • Returns are accepted only for damaged or defective products reported within 48 hours of delivery.
  • Refunds are processed after the product is returned and inspected.

6. Cancellation Policy

  • Orders can be canceled within 24 hours of purchase.
  • Once shipped, orders cannot be canceled.
  • Custom or personalized orders are non-refundable and non-cancellable.

7. Privacy Policy

We are committed to protecting your privacy. Please refer to our Privacy Policy for more information on data collection and usage.

8. Intellectual Property

All content, including images, text, and product designs, is the property of The Jhula and cannot be used without permission.

9. Governing Law

These Terms & Conditions are governed by the laws of Jodhpur, Rajasthan, India.

10. Contact Us

For any queries, contact us at:

  • Email: info@thejhula.com
  • Address: JK Art Exports, 55, Lila Kanak Vatika, Pal, Jodhpur, Rajasthan 342008

By using our website, you agree to these Terms & Conditions. For any further assistance, feel free to reach out to us.